Category: Customer Experience
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This article was published in the Asbury Park Press. It is quoted here as a matter of interest, and does not necessarily reflect… Continue Reading NJDOT Chief Wants to Work on Reliability
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In NJ Transit’s customer survey, released July 13, rail customers gave their service a barely acceptable score of 5.2, lower than scores recorded… Continue Reading Rail Riders Score NJT Low
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The Lackawanna Coalition passed a resolution, at its June 27th meeting, calling on New Jersey Transit to expand its popular “Quiet Commute Car”… Continue Reading Coalition Calls for Expanding “Quiet Commute Cars” to All Trains, at All Times
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New Jersey Transit has announced that the car nearest to Hoboken on every peak-hour train will be a Quiet Commute Car, effective June… Continue Reading Quiet Commute Cars Come to Hoboken
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Despite fare increases by New York’s Metropolitan Transportaiton Authority (the Long Island Rail Road, Metro-North, and local transit in New York City) that… Continue Reading Most NJT Fares Still Highest, Even After Fare Increase in New York
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New Jersey Transit is considering privatizing up to 60% of the parking facilities it now operates and has requested proposals from interested operators;… Continue Reading NJT Proposes Privatized Station Parking
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According to a press release from TransitCenter, Inc. (a nonprofit provider of commuter benefit programs), a provision in the 2009 federal stimulus bill… Continue Reading Commuter Tax Benefit to Decrease Under Present Law
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New Jersey Transit will honor off-peak rail tickets sold before May 1st, the date when discounted off-peak rail fares were eliminated. NJT had… Continue Reading NJT Will Honor Off-Peak Rail Tickets
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The New Jersey Transit Board of Directors voted to raise peak-hour and commuter-rail fares, as well as interstate bus fares, by 25%. Off-peak… Continue Reading NJT Drastically Raises Rail Fares
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