Lackawanna Coalition

advocating for rail passengers since 1979

Tag: survey

  • Essex2045 Plan Moves Forward

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    Sally Jane Gellert

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    On December 15th, I attended a virtual meeting of a Stakeholder Advisory Committee on the Essex2045 plan for the next 20 years of transportation in Essex County. In a study funded by the North Jersey Transportation Planning Association, Mercer Planning Associates, the consultants running the program, had conducted surveys and hosted 2 pop-up kiosks and…

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  • Survey: NJT Doing Better; Rails Still Lag

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    John Bobsin

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    For one year, NJ Transit has been encouraging its customers to participate in its periodic “Scorecard” survey of opinion.  The latest results show improvement, although NJT rail services continue to fare the worst among riders.  The latest results were from surveys between Feb. 21 and March 12, and were reported by Mike Frassinelli in the…

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  • Rail Riders Score NJT Low

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    John Bobsin

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    In NJ Transit’s customer survey, released July 13, rail customers gave their service a barely acceptable score of 5.2, lower than scores recorded by bus (5.5), light rail (6.5) and disabled access (7.5) users.  NJT Executive Director Jim Weinstein had predicted the survey would “show our warts,” and it certainly did.  Rail riders gave the…

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