Category: Customer Experience
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Having a hard job finding a seat on your train to Manhattan? You’re not alone; all of the railroads serving the metropolitan area… Continue Reading All NY Commuter Lines Overtaxed
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Bus riders on NJ Transit get the short end of the stick, according to Alfred P. Doblin, editorial page editor of The Record… Continue Reading Bus Riders’ Plight Terrible: Opinion
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After years of petitioning NJ Transit, riders on the Raritan Valley Line will finally get a one-seat ride into Manhattan, starting March 3.… Continue Reading Raritan One-Seat Rides Begin March 3
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Tomorrow night is the night NJ Transit has been planning for for a long time—the first Mass Transit Super Bowl. Having watched the… Continue Reading Opinion: Things I Hope Don’t Happen Tomorrow
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Transportation plans for 2014’s Super Bowl are coming into closer focus as the February 2 date approaches for the massive event, to be held… Continue Reading Super Bowl Emphasizes Transit
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Living in suburban New Jersey without a car has never been easy. So when I received an invitation to a party halfway across… Continue Reading Rider vs. Ticket Vending Machine
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Nearly 6 months after NJ Transit’s 7th Avenue Concourse restrooms at New York Penn Station embarrassed the railroad when their decrepit conditions were… Continue Reading NY Restrooms Closed for Renovation
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NJ Transit is gearing up for Super Bowl weekend. To encourage transit use by the 400,000 visitors expected in the metropolitan area (only… Continue Reading NJT Super Pass on Super Bowl Weekend
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Super Bowl 2014 at the MetLife Stadium in the Jersey Meadows on February 2 promises to set new records in public transportation, or… Continue Reading Super Bowl Transit Plans Emerge
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NJT denies waging war on the indigent, but the railroad has replaced benches outside its Newark Penn Station entrance with unappetizing concrete blocks.… Continue Reading Concrete Blocks Replace Seats
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