Accessibility—something important to all of us. Some, temporarily able-bodied, need not concern themselves with it on a daily basis, able to simply take for granted that their chosen mode of transportation will not present barriers to free travel.
Any agency providing public service, however, must take into account the various barriers that people might find in attempting to use their services. For transit, some of the obvious concerns are good signage, audio announcements for those with vision-related issues, staircases vs elevators for those using wheelchairs or scooters (and lifts for such devices on buses, as well as bridge plates for train platforms—which need high-level platforms), digital material easy to read via screen readers (PDFs are notoriously difficult for screen readers).
Continue Reading NJ Transit Tackles Accessibility—Not a Success