Tag: NJT Web site

NJT Web Site Disappoints During Storm

January 23, 2014

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John Bobsin

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NJT Performance

As an “Alberta Clipper” snowstorm blanketed New Jersey on Tuesday, January 21, transit riders rushed to NJ Transit’s website to ascertain whether their… Continue Reading NJT Web Site Disappoints During Storm
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Riders’ Frustration Rises

November 13, 2012

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John Bobsin

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Customer Experience

While NJ Transit rail service has been returning slowly after the massive damage of Hurricane Sandy, riders’ frustration has been mounting, and not… Continue Reading Riders’ Frustration Rises
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